So don't take our word for it, see what thousands of our customers are saying about us!
Fantastic service from ABC boat hire. They answered all questions I had via email before the day. Thorough handover on the day including how to do 360 degree turn before leaving the marina which was our biggest worry. Everything included in the boat and very straight forward. Excellent route to Fradley junction and back to King's Orchard.
22 Jul 2025
Thank you so much for your fantastic feedback! We're delighted to hear you had such a great day out and that our team provided the support and reassurance you needed — especially with that 360-degree turn! It’s great to know the boat was well-equipped and easy to manage, and that you enjoyed the route to Fradley Junction and back. We’ll be sure to pass your kind words on to the team at King’s Orchard — we’d love to welcome you back again soon!
24 Jul 2025
Excellent service, friendly staff both in the office and boat handover.
22 Jul 2025
Thank you so much for your fantastic feedback! We're delighted to hear you had such a great day out and that our team provided the support and reassurance you needed — especially with that 360-degree turn! It’s great to know the boat was well-equipped and easy to manage, and that you enjoyed the route to Fradley Junction and back. We’ll be sure to pass your kind words on to the team at King’s Orchard — we’d love to welcome you back again soon!
24 Jul 2025
Great experience. Excellent communication throughout particularly on handover. It was very helpful that Vince came with us for a short time to ensure I was comfortable. Very well equipped boat.
22 Jul 2025
Thank you so much for your kind and detailed feedback! We're thrilled to hear that you had such a terrific experience and felt well supported as a first-time boater. It's great to know that Vince’s guidance helped you feel comfortable and confident at the start of your journey. We’re also glad the boat met your expectations — well-equipped, easy to handle, and ready for a great adventure. We hope to welcome you back again soon for another memorable trip!
24 Jul 2025
Great communication and support for a novice
22 Jul 2025
Thank you so much for your kind and detailed feedback! We're thrilled to hear that you had such a terrific experience and felt well supported as a first-time boater. It's great to know that Vince’s guidance helped you feel comfortable and confident at the start of your journey. We’re also glad the boat met your expectations — well-equipped, easy to handle, and ready for a great adventure. We hope to welcome you back again soon for another memorable trip!
24 Jul 2025
We have previously been 3 times with ABC and were looking forward again to the great service and well prepared boat. Unfortunately this was not the case this time in Aldermaston. On arrival we were told that the Kennet and Avon was blocked an we could not pass Crofton Lock because of damage and we should choose an alternative route. We later found out that this was only a temporary hitch and CRT were able to fix the lock on the same day. I feel that a little more research by the staff at Aldermaston could have qualified this. Before the handover we noticed that the ceiling was falling down because all of the screws had been removed. In fact many screws were found to be missing throughout the boat. Then we noticed that there was no spare linen which we had asked for, so we had to wait As we left Aldermaston a brief look around the boat was very disappointing. One of the toilets stank. The windows were filthy and generally speaking the cleanliness was not up to the standard we previously experienced with ABC. So, we set off up the Thames and informed the staff of our route. On reaching Henley we could not moor as a 1 day mooring would have costed £750 for one night. because of the regatta. I think we could have been advised not to go to Henley on this date by ABC. On the day of return we found that the stinky toilet had in fact overflowed although the green light above the toilet was still green, i.e. it did not change to red. the contents had spilled out over the floor and ruined my baggage. I had to leave the boat and sleep in my van on the last night. All in all my experience on this trip was not very impressive and I am in doubt concerning future bookings with ABC.
22 Jul 2025
Thank you for your sharing your feedback. I have forwarded your feedback to the Customer Service department AT ABC Boat hire who will be in touch with you shortly. Thank you for your patience.
23 Jul 2025
Thank you for your feedback and for taking the time to share your experience with us. At ABC Boat Hire, we truly value customer comments, as they play a vital role in helping us maintain and continually improve our service. Your concerns have been passed on to the Marina Manager, and I can confirm that a response letter has been sent to your address addressing the issues you raised. We sincerely appreciate your input and remain committed to enhancing the canal boating experience for all our guests.
29 Jul 2025
Lovely boat. Fully equiped. All nice and clean. Great staff. Convenient parking.
22 Jul 2025
Thank you for your lovely feedback! We're so pleased you enjoyed the boat, found everything clean and well-equipped, and appreciated the support from our team. It’s great to hear your cruise along the Llangollen and Montgomery canals was a relaxing one. We understand the limited pub and shop availability early in the week can be a bit of a challenge — thank you for highlighting that for future guests. We hope to welcome you back for another peaceful journey soon!
24 Jul 2025
We couldn't do our planned route as water level too low but enjoyed our time on the canals.
22 Jul 2025
Thank you for your kind feedback! We're really pleased to hear you found our service and staff helpful, and that the boat met your expectations. It’s great to know our support gave you peace of mind while exploring the canal network — we’re always here if you need us. We're sorry the water levels affected your planned route, but we're glad you still had an enjoyable time on the canals. We hope to welcome you back soon for another adventure!
24 Jul 2025
Very helpful staff and a nice boat.. Reassuring to know they will come out to you if you need them when you're travelling around the canal network.
22 Jul 2025
Thank you for your kind feedback! We're really pleased to hear you found our service and staff helpful, and that the boat met your expectations. It’s great to know our support gave you peace of mind while exploring the canal network — we’re always here if you need us. We're sorry the water levels affected your planned route, but we're glad you still had an enjoyable time on the canals. We hope to welcome you back soon for another adventure!
24 Jul 2025
Boat had not been inspected prior to handover
22 Jul 2025
Thank you for your feedback. I can confirm your comments have been forwarded to our Customer Service department who will be in touch shortly. Thank you for your patience.
23 Jul 2025
Thank you for your feedback and for taking the time to share your experience with us. At ABC Boat Hire, we truly value customer comments, as they play a vital role in helping us maintain and continually improve our service. Your concerns have been passed on to the Marina Manager, and I can confirm that a response letter has been sent to your address addressing the issues you raised. We sincerely appreciate your input and remain committed to enhancing the canal boating experience for all our guests.
29 Jul 2025
The boat was not to a suitable standard that we have come to expect from ABC. There was a strong smell of human effluent in the kitchen. It was evident on our return that the boats are not being serviced to an acceptable standard
22 Jul 2025
Thank you for your feedback. I can confirm your comments have been forwarded to our Customer Service department who will be in touch shortly. Thank you for your patience.
23 Jul 2025
Thank you for your feedback and for taking the time to share your experience with us. At ABC Boat Hire, we truly value customer comments, as they play a vital role in helping us maintain and continually improve our service. Your concerns have been passed on to the Marina Manager, and I can confirm that a response letter has been sent to your address addressing the issues you raised. We sincerely appreciate your input and remain committed to enhancing the canal boating experience for all our guests.
29 Jul 2025
See previous comments....not impressed
22 Jul 2025
Thank you for your sharing your feedback. I have forwarded your feedback to the Customer Service department AT ABC Boat hire who will be in touch with you shortly. Thank you for your patience.
23 Jul 2025
Thank you for your feedback and for taking the time to share your experience with us. At ABC Boat Hire, we truly value customer comments, as they play a vital role in helping us maintain and continually improve our service. Your concerns have been passed on to the Marina Manager, and I can confirm that a response letter has been sent to your address addressing the issues you raised. We sincerely appreciate your input and remain committed to enhancing the canal boating experience for all our guests.
29 Jul 2025
All good, no problems, fine.
22 Jul 2025
Thank you for your feedback! We're glad to hear everything went smoothly and that you found the boat well equipped and our staff friendly. It's always great to know our guests had a hassle-free experience. We hope to see you again soon!
24 Jul 2025
Well equipped boat, friendly staff.
22 Jul 2025
Thank you for your feedback! We're glad to hear everything went smoothly and that you found the boat well equipped and our staff friendly. It's always great to know our guests had a hassle-free experience. We hope to see you again soon!
24 Jul 2025
A lot of moored boats which need attention.
22 Jul 2025
Thank you for your feedback! We're so pleased to hear you enjoyed the newly refurbished boat and found the handover friendly and smooth. We appreciate you letting us know about the temperature gauge issue — it's been noted and will be addressed promptly. It's also great to hear the cleanliness met your expectations. We understand that moored boats can sometimes affect the cruising experience, and we’ll continue working with the relevant authorities to help keep the waterways clear and enjoyable. We hope to welcome you back again soon!
24 Jul 2025
Friendly handover. Slight issue with temp gauge not working. Reported when handed back. Clean bed linen and towels. Clean boat
22 Jul 2025
Thank you for your feedback! We're so pleased to hear you enjoyed the newly refurbished boat and found the handover friendly and smooth. We appreciate you letting us know about the temperature gauge issue — it's been noted and will be addressed promptly. It's also great to hear the cleanliness met your expectations. We understand that moored boats can sometimes affect the cruising experience, and we’ll continue working with the relevant authorities to help keep the waterways clear and enjoyable. We hope to welcome you back again soon!
24 Jul 2025
